The Butter Factory Restaurant
Overview
The Butter Factory Restaurant in Pyree is a South Coast gem, located in the heart of dairy country.
The Butter Factory is a restaurant rich with character and history, dating back to as early as 1889, when it was a butter factory - Shoalhaven’s first and at that time NSW’s largest.
For 18 years, The Heffill Family have run their restaurant, catering and events. Well established in the community, the team love sourcing local produce and grow vegetables and flowers in their garden to share with you in the restaurant.
Enjoy rustic and seasonal country dishes, enhanced with many homemade delights! You’ll no doubt smell fresh bread being baked daily on the premises and look out for notations on the menu, indicating locally grown or estate ingredients.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Provide valet parking
Train your staff in communicating with people with learning or behavioural challenges
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
