Eden Visitor Information Centre
The Eden Visitor Information Centre is housed inside the award-winning architecturally designed Eden Welcome Centre at Snug Cove. Opened in 2021, the building is a unique addition to Eden's waterfront constructed with recycled timber sources from all across New South Wales and Victoria, and showcasing a maritime walkway harbourside and indigenous etchings on the exterior.
The Visitor Centre takes up the ground floor of the building and offers a carefully curated selection of local products and produce including books, jewellery, homewares, souvenirs, and pantry items. You can also peruse the selection of brochures, visitor guides and maps that cover a two to three-hour drive radius.
Passionate local volunteers staff the information counter who look forward to sharing their tips and secrets on what to see and do in Eden to make the most of your stay.
Actively welcomes people with access needs.
Caters for people who are blind or have vision loss
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have Braille and tactile signage on all information and paths of travel
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have grab rails in the bathroom
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide seating in common areas including reception area