Zig Zag Motel and Apartments

Overview

Welcome to Zig Zag Motel and Serviced Apartments, a family-owned establishment operated by the Inzitari family for over 20 years. Their accommodations offer 50+ premium motel rooms and off-site…

Welcome to Zig Zag Motel and Serviced Apartments, a family-owned establishment operated by the Inzitari family for over 20 years. Their accommodations offer 50+ premium motel rooms and off-site serviced apartments throughout Lithgow, ensuring a comfortable stay for their guests.

Frankie's Restaurant & Bar, located on our premises, serves delicious Italian cuisine with a modern twist. Their head chef, Francesco "Frank" Pantano, has designed a menu catering to any occasion, whether a special event, a night out, or a takeaway for a night in.

Their passionate events team provides planning services for corporate conferences, team meetings, or special occasions. They're thrilled to offer external catering services, bringing their delicious food to your desired location. Additionally, their outdoor pool, adjacent to the restaurant, is perfect for summer and open during daylight hours. They also offer room service, in-room breakfast service, and hot and cold-packed lunches for guests.

Their motel is on a quiet street, about a 15-minute walk from the main street of Lithgow. Whether you're visiting for business or pleasure, we strive to make your stay as comfortable and enjoyable as possible. Come and experience the warmth and hospitality of the Inzitari family and the delicious cuisine of Frankie's Restaurant & Bar at the Zig Zag Motel & Serviced Apartments.

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have an accessible public toilet which is unlocked

Have grab rails in the bathroom

Have step free access to restaurant, lounge and bar

Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)

Have step free access to the conference or function room

Have TVs with captioning option

Have volume controlled phones

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)

Provide digital communication materials (hard copy information is also available on line)

Provide seating in common areas including reception area

Provide toiletries which are chemical and fragrance free (if requested)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)