Wollongong Library

Overview

Whether it’s a copy of the latest novel, free internet, a comfy spot to escape the weather, or learning a new skill, Wollongong Library is your place. An inclusive and safe space for everyone,…

Whether it’s a copy of the latest novel, free internet, a comfy spot to escape the weather, or learning a new skill, Wollongong Library is your place.

An inclusive and safe space for everyone, Wollongong Library is spread over two floors of the Wollongong City Council building in the heart of Wollongong's CBD.

The Library is open Monday - Saturday and boasts an extensive collection of books, movies, music and journals, free technology and internet access, and a wealth of expertise all at your fingertips. Wollongong Library is also home to the region's largest local studies collection.

The Library also hosts regular events and programs for all ages, from fun preschool literacy to creative and technology workshops for adults.

Access and Inclusion Statement

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an accessible public toilet which is unlocked

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have grab rails in the bathroom

Have handrails on all your stairways

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Have raised tactile buttons in your lifts

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Offer a range of contact methods for receiving complaints

Provide digital communication materials (hard copy information is also available on line)

Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

Provide information in large print

Provide seating in common areas including reception area

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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