Quest Albury

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Menschen mit Hörbehinderung oder Taubheitsgefühl.

Geeignet für Rollstuhlfahrer.

Caters for people with allergies and intolerances.

Geeignet für Menschen mit hohem Unterstützungsbedarf, die mit einer Begleitperson reisen.

Geeignet für Personen, die zwar einige Stufen steigen können, aber von Haltegriffen profitieren würden. (Dies schließt Personen ein, die Gehhilfen und Mobilitätshilfen benutzen.)

Employ people with disability

Have Braille and tactile signage on all information and paths of travel

Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have a wheelchair/scooter charging station (power point) in an accessible location

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have accessible seating areas in theatrette

Have an accessible public toilet which is unlocked

Have an appropriate area for toileting an assistance dog

Aufzüge mit Audiofunktion

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have grab rails in the bathroom

Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.

Installieren Sie erhabene taktile Tasten in Ihren Aufzügen.

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)

Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Bieten Sie eine Auswahl an rollstuhlgerechten Unterkünften an (Gäste möchten möglicherweise wissen, ob Sie eine Auswahl an rollstuhlgerechten Zimmern anbieten, z. B. Einzelzimmer / Studio-Apartment / Apartment / Ferienhaus / Kategorie / Aussicht usw. Rollstühle benötigen eine Wendefläche von 1600 mm x 2200 mm Breite und einen stufenlosen Zugang.)

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide digital communication materials (hard copy information is also available on line)

Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

Informationen in Großdruck bereitstellen

Provide seating in common areas including reception area

Barrierefreiheit für Rollstuhlfahrer im Spa/Fitnessstudio gewährleisten

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)