Iris Lodge Alpakas

Actively welcomes people with access needs.

Adhere to The Food Authority requirements for allergy management in food preparation

Ask all visitors if there are any specific needs to be met

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Menschen mit Hörbehinderung oder Taubheitsgefühl.

Geeignet für Rollstuhlfahrer.

Caters for people with allergies and intolerances.

Geeignet für Menschen mit hohem Unterstützungsbedarf, die mit einer Begleitperson reisen.

Geeignet für Personen, die zwar einige Stufen steigen können, aber von Haltegriffen profitieren würden. (Dies schließt Personen ein, die Gehhilfen und Mobilitätshilfen benutzen.)

Employ people with disability

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an accessible public toilet which is unlocked

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have grab rails in the bathroom

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)

Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide portable ramps

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in disability awareness

Train your staff to respond to allergic reactions

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)