Passionfish Candles and Gifts

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Provide seating in common areas including reception area

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use floors/coverings which are slip resistant, firm and smooth

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)