Crystal Castle Shuttle Bus
Overview
Escape the ordinary and step into the extraordinary with our Crystal Castle & Mullumbimby Shuttle, a half-day return trip designed to take the hassle out of travel and immerse you in the serene beauty of the Byron hinterland.
Stand between the towering Crystal Guardians - the tallest smoky quartz geodes ever found at 5.5 metres tall. Sit inside the Dragon Egg, a 120-million-year-old amethyst crystal cave.
Marvel at the 20 tonne Enchanted Cave, filled with millions of sparkling amethyst crystals, and explore 5 hectares of subtropical botanical gardens, including a regenerated rainforest with 10,000native trees.
They'll pick you up from your chosen location from our list of options and take you Mullumbimby, where guests have an hour to explore 'The biggest little town in Australia', we then pick you back up at 10:45 and arrive at Crystal Castle at 11:00 where you have 3 hours to enjoy the Castle. The shuttle bus picks guests up at 2:00pm for their return home.
Location
Accessibility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who are blind or have vision loss
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
