Kurtosh Wollongong
Overview
Kurtosh is a restaurant that sell cakes, fresh-to-order Hungarian pastries, and coffee and beverages. Their niche is desserts and they are the sister company to another very popular international brand, Anita Gelato.
Kurtosh is a firm favourite of tourists and locals alike who flock to their establishments to watch the theatrical production of their specialty offering Hungarian Kurtosh chimney cakes. They are a walk-in establishment with long queues, however, they are on of the few cafes open morning until late.
Accessibility
Actively welcomes people with access needs.
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
