Wollongong Visitor Information Centre
Overview
An accredited Visitor Information Centre located within the beautiful Southern Gateway Centre. With stunning 180-degree water views from the viewing platform, this truly is the gateway to the south!
A nine-screen video array that displays bespoke videos, telling the history, culture and significance of Dharawal Country. The display includes videos from the previous Jumbulla Aboriginal Interpretive Centre and specially commissioned videos of Dharawal Elders telling stories of Dharawal Country – commissioned by Wollongong City Council.
The stunning panoramic photo overlooking Wollongong is revitalised with Aboriginal places and attraction names that tell the stories of significant Aboriginal locations to acknowledge First Nations culture.
The Visitor Information Centre, with its innovative and modern interior design, is a shop front for visitors to Wollongong and the South Coast. Access to tourist information regarding activities and attractions, restaurants and cafes.
A booking service is available.
Enjoy a meal at the adjoining restaurant and café, Altitude 1148, or enjoy freshly made gelato at the Gelato Emporium.
There is plenty of free parking available, complimentary Wi-Fi along with public amenities including an accessible toilet and baby change facilities.
Accessibility
Actively welcomes people with access needs.
Caption all entertainment (TVs, live shows, performances)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Have Braille and tactile signage on all information and paths of travel
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have TVs with captioning option
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in disability awareness
