Potoroo Palace - Native Wildlife Park
Highlights
Overview
Potoroo Palace Native Wildlife Park is located 10 minutes north of Merimbula on Princess Highway. They are passionate about conservation, education and community.
Visit the park to see koalas, wombats, echidnas and long nosed potoroos. Wander among the kangaroos, touch a snake, stroll through the walk-through aviary with the gang gang cockatoos and have a great coffee at the cafe. And you might find a something precious and fun in our very popular shop.
You can get up close to kangaroos, emus, ducks and native geese who roam the park freely and hand feed them with an Animal Feed Bag that is available at the entrance. And take a train ride on the popular train!
Accessibility
A quiet space is available at the venue/ facility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Employ people with disability
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide toiletries which are chemical and fragrance free (if requested)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use organic (chemical and fragrance free) cleaning products
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)