Mt Hay Retreat
Unique, private and ultra exclusive, Mt Hay Retreat is a boutique escape that is quite simply second to none. With only a handful of individual lodges to choose from, each luxury suite is filled with natural light and designed as your own private escape.
Dominated by breath taking views and offering a secluded and peaceful sanctuary well away from the cares and complexities of contemporary life, it is still only minutes from the heart of world famous Berry Village.
Serenely set on 360 acres against the majestic backdrop of Broughton Head, this magnificent property is a working farm embraced by native bushland and lush green pastures. With views that stretch uninterrupted across the rolling hills of the South Coast and beyond to the distant ocean horizon, Mt Hay Retreat is a lifestyle destination of rare distinction.
Mt Hay Retreat was awarded Gold for 5 Star Luxury Accommodation at the Qantas Tourism Awards 2022.
Access and Inclusion Statement
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a handheld shower hose (should be at least 1500mm long)
Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
Have a lever handle on the door (easier to use)
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide wheelchair access to spa/gym
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting