Tumbarumba Visitor Information Centre and Museum
Overview
The Tumbarumba Visitor Information Centre is located in the centre of town. Here you will find information about accommodation, attractions, events, road and weather conditions. You will find a range of featured local produce from the Snowy Valleys. The centre carries topographic maps, local produce and books.
You will also find a fascinating historical museum, along with a comprehensive collection of information about Tumbarumba's history of gold mining, timber, and mountain cattlemen.
Tumbarumba Visitor Centre also has a Driver Reviver station for travellers needing a break.
Accessibility
Actively welcomes people with access needs.
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have grab rails in the bathroom
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
