Tweed Harbour Motor Inn
Overview
The Tweed Harbour Motor Inn has a total of sixteen comfortable and spacious rooms. Each of the rooms is beautifully appointed with new carpets and smart Televisions, modern facilities and a high…
The Tweed Harbour Motor Inn has a total of sixteen comfortable and spacious rooms. Each of the rooms is beautifully appointed with new carpets and smart Televisions, modern facilities and a high standard of cleanliness. Choose from a selection of room types including Deluxe Queen and Twin, Superior Triple and Quad and a one-bedroom with Kitchenette or two-bedroom apartment
All rooms contain smart Televisions, tea and coffee-making facilities, a microwave, a toaster, and toiletries.
There is an onsite saltwater pool, free Wi-Fi and tour desk in reception.
Tweed Harbour Motor Inn is conveniently located within walking distance of Tweed Bowls Club, Tweed Marina, Twin Towns Services Club and the beautiful beaches of Coolangatta. It's the perfect base to explore the Tweed Coast and Northern Rivers or all of the wonders of the Gold Coast.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Caption all entertainment (TVs, live shows, performances)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a handheld shower hose (should be at least 1500mm long)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an appropriate area for toileting an assistance dog
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have grab rails in the bathroom
Have grabrails in shower recess (can be removable and height adjustable)
Have handrails on all your stairways
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have TVs with captioning option
Have twin beds available on request
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide grabrails provided adjacent to the toilet
Provide information in large print
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
