Crystal Creek Estate - Cafe and Nursery
Highlights
Overview
Set in the stunning rural landscape of the Tweed Valley hinterland, Crystal Creek Estate is a family-owned and run business located a quick ten minutes drive from Murwillumbah along the Numinbah Road.
Well known for its unique position on the banks of Crystal Creek, the cafe dining deck provides a rare view of the turtles and fish swimming happily in the clear waters below. Alfresco dining is also in the pet-friendly gardens of the boutique nursery or under the spreading branches of our Banyan tree.
Their country-style cafe offers a chef-based seasonal menu for breakfast and lunch with fresh house-baked cakes to accompany your tea or coffee anytime in between.
Check out their nursery where they have a good range of affordable plants, pots and garden accessories and don't miss the charming gift shop with its display of local arts, crafts and gifts.
There is ample parking available on-site and we have wheelchair-accessible facilities.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide toiletries which are chemical and fragrance free (if requested)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)