Diamond Waters Treehouse Retreat

Overview

Diamond Waters Treehouse Retreat is a multiple award-winning secluded and private luxury oasis on the pristine Camden Haven River. Take the airwalk, open the front door and straight away you'll feel…

Diamond Waters Treehouse Retreat is a multiple award-winning secluded and private luxury oasis on the pristine Camden Haven River. Take the airwalk, open the front door and straight away you'll feel the magic of living in the trees. Go to sleep and wake to the peaceful sounds of nature.

With just two Treehouses on a stunning 12-acre tropical garden, you will find secluded spots to sit, sip a drink, meditate, read your favourite book, bird watch or just soak up nature. The property features a new accessible wetland walkway, wedding and event centre, kitchen garden and coffee bar.

Laze on the spacious shady deck, walk to spectacular South Beach, or if you can drag yourself away, watch the whales, enjoy a national park walk and picnic, dip into the ocean or take in the delights of cafes and restaurants nearby.

Maintains Advanced Ecotourism and Climate Action Business Accreditation status with Ecotourism Australia. Inclusive tourism is compatible. 10 minutes off the Pacific Highway, 3.5 hours drive from Sydney.

Actively welcomes people with access needs.
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a handheld shower hose (should be at least 1500mm long)
Have a lever handle on bathroom door
Have a lever handle on the door (easier to use)
Have a place to store medical equipment (eg oxygen)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have rooms which are interconnecting
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have twin beds available on request
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting

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