The Exchange Hotel Newcastle

Overview

Since its doors first opened in 1880, The Exchange Hotel has been one of Newcastle’s most celebrated historic pubs. Featuring 140 years of live music, live sport every day and activities 7 nights a…

Since its doors first opened in 1880, The Exchange Hotel has been one of Newcastle’s most celebrated historic pubs. Featuring 140 years of live music, live sport every day and activities 7 nights a week, The Exchange is the longstanding local of the Hamilton community.

Now, The Exchange Hotel is your home away from home if you’re looking for somewhere to watch your favourite sport, enjoy delicious pub food, great cocktails, and live music and DJs til 3am on the weekend.

Actively welcomes people with access needs.

Caters for people who are blind or have vision loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have grab rails in the bathroom
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide information in large print
Provide seating in common areas including reception area
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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