Casino Visitor Information Centre

Actively welcomes people with access needs.

Caption all entertainment (TVs, live shows, performances)

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have grab rails in the bathroom

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have TVs with captioning option

Have volume controlled phones

Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)

Provide seating in common areas including reception area

Use floors/coverings which are slip resistant, firm and smooth