City To Cellar Driver Services
Overview
City To Cellar Driver Services are proud to offer a quality Private Driver Service with a focus on getting you where you need to go safely, on time and at a realistic price. Servicing Newcastle, Hunter Valley, Port Stephens and Lake Macquarie, City to Cellar is a Passenger Transport service that is fully registered, accredited, insured and regularly recommended by others.
City to Cellar understand the importance of having a transportation option that allows you to embark on your travels without the stress finding your way around; providing Airport Transfers, Wine Tours, Wedding Guest Shuttles and more- all your Private Driver requirements.
Make contact for an obligation free Quote and enjoy stress free, reliable transport at a realistic price.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have an appropriate area for toileting an assistance dog
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide digital communication materials (hard copy information is also available on line)
Provide information in large print
Staff are trained in Auslan
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)