Robs Transport Ballina
Overview
Robs Transport Ballina is a trusted, professional passenger transport service located just 13 minutes from Ballina Byron Gateway Airport. They specialise in private airport transfers, door-to-door chauffeured rides, and custom charter services to destinations throughout the Ballina, Byron Bay, Lennox Head, and Northern Rivers region, extending up to the Gold Coast and beyond.
At Robs Transport, they pride themselves on delivering reliable, friendly service with that unique North Coast hospitality and local vibe. Whether you're flying in for business or leisure, their goal is to ensure your journey is smooth, stress-free, and comfortable.
As a local expert with deep knowledge of the Ballina Byron region, Rob personally ensures that every passenger reaches their destination on time, safely, and with a minimum of fuss. Just sit back, relax, and enjoy the ride.
They proudly operate the eco-friendly All-New Toyota Camry Hybrid sedan, which offers a 5-star ANCAP safety rating and a premium, smooth, and quiet ride—making it the perfect choice for private transfers with low environmental impact.
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Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)