Brokenwood Wines Restaurant and Cellar Door
As a passion project that has evolved into one of Australia's most respected wine labels, Brokenwood Wines is a true example of commitment to excellence. Since our beginning in 1970, it has been one of the leading 5-star Hunter Valley wineries, sourcing premium fruit from all the right regions, for all the right reasons. With bold ideas driven by a passionate team, they create unparalleled experiences for customers.
The award-winning Graveyard Vineyard Shiraz, ILR Reserve Semillon, and beloved Cricket Pitch range are just a few examples of our pledge to produce exceptional wines. They are also a certified member of Sustainable Winegrowing Australia (SWA). The new Twenty70 vegan red and white wine blends are sensational on the palate and easy on the planet to cater to our customers' evolving preferences.
At the heart of Brokenwood lies the belief that everyone should enjoy great wine and have fun in a relaxed atmosphere. From our tasting pods to the outdoor Terrace Wine Bar and The Wood Restaurant, every corner of our Cellar Door upholds this philosophy. Whether you’re a seasoned epicurean or a curious novice, you are sure to find a slice of Hunter Valley heaven at our must-visit winery.
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)