Brokenwood Wines
Overview
Brokenwood Wines is one of Australia's most reputable premium wine labels and a must-visit while you're in the Hunter Valley. Consistently listed as a five-star winery, Brokenwood is home to the famous Graveyard Vineyard Shiraz, the highly acclaimed ILR Reserve Semillon, and the popular Cricket Pitch Range.
Designed by Sydney-based architecture design company Villa + Villa, Brokenwood's stunning new Cellar Door is the largest in the Hunter Valley wine region. Tastings are conducted in a large room in circular tasting 'pods' or in one of two private members tasting rooms.
The complex boasts an expansive outdoor terrace that offers stunning views and a wine museum that overlooks their working barrel hall and a lounge area.
Brokenwood also offers bespoke wine and food tasting experiences which includes an exclusive behind-the-scenes tour of their winery and Barrel Hall.
For a more relaxed dining experience, why not try the Cru Bar and Pantry which is open seven days for lunch. Premium and iconic Brokenwood wines are available at both venues, including an Enomatic self-service dispenser at the Cru Bar + Pantry that serves rare wines not ordinarily available for tasting at the Cellar Door.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
