Star Hotel Echuca

Overview

Situated opposite the Historic Echuca Wharf In the heart of the Port Precinct, The Star Hotel runs through from High Street to Murray Esplanade. The Star Hotel has been recently renovated in the…

Situated opposite the Historic Echuca Wharf In the heart of the Port Precinct, The Star Hotel runs through from High Street to Murray Esplanade.

The Star Hotel has been recently renovated in the style of a historic building but with a contemporary-inspired art house fit-out.

The Star Hotel has three areas: The public bar off Murray Esplanade; The internal courtyard; and The Wine Bar and Cafe off High Street.

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Adhere to The Food Authority requirements for allergy management in food preparation

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Have a wheelchair accessible toilet / shower and change room

Have an accessible public toilet which is unlocked

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Train your staff to respond to allergic reactions

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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