LOKT Escape Rooms
Highlights
- Unique, in-house designed escape room adventures
- Welcoming for all skill levels, from beginners to experts
- Locally owned with top-notch customer service and care
Overview
LOKT Escape Rooms is a locally owned and operated escape room business dedicated to creating immersive, one-of-a-kind experiences for everyone. Whether you're a puzzle pro or brand new to escape rooms, we have an adventure tailored just for you. All of the games are designed and built in-house, which means you won't find anything like them anywhere else.
Their passion goes beyond escape rooms. They also offer a growing selection of puzzles, games and unique items to bring the fun home with you. And they're always dreaming up new experiences to add to our lineup.
At the heart of everything we do is a commitment to exceptional customer service and creating a welcoming, safe space where people can come together, unplug from the outside world, and just have fun - even if it's only for an hour.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Ask all visitors if there are any specific needs to be met
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have grab rails in the bathroom
Have handrails on all your stairways
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have TVs with captioning option
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)