Schnorcheln Sie bei einer Kajaktour

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Menschen mit Hörbehinderung oder Taubheitsgefühl.

Caters for people with allergies and intolerances.

Geeignet für Personen, die zwar einige Stufen steigen können, aber von Haltegriffen profitieren würden. (Dies schließt Personen ein, die Gehhilfen und Mobilitätshilfen benutzen.)

Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator

Have grab rails in the bathroom

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide information in large print

Provide linen that is chemical and fragrance free (if requested)

Provide seating in common areas including reception area

Provide toiletries which are chemical and fragrance free (if requested)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Train your staff to respond to allergic reactions

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting

Use organic (chemical and fragrance free) cleaning products

Use organic (chemical and fragrance free) deodorisers in public areas and rooms

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)