Der Midge Tallong

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Train your staff in disability awareness

Use floors/coverings which are slip resistant, firm and smooth

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)