Blackheath Touristenpark

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)