Royal Flying Doctor Outback Heritage Experience - Broken Hill
Highlights
Overview
Discover what it takes to save lives in the outback at the Royal Flying Doctor Outback Heritage Experience. Located at the RFDS Base next to Broken Hill airport – this new and innovative visitor experience offers endless opportunities to take in the heroic history and current-day operations of a service that has been coming to the aid of remote-living Australians since 1928.
Discover stories from the service's past and present-day service delivery through its interactive exhibition showcasing how the Flying Doctor delivers urgent care across this vast continent and the positive impact RFDS has on people living and visiting regional and remote areas of NSW and beyond. The Broken Hill base alone covers 640,000 square kilometres of the outback.
Today there are 23 Royal Flying Doctor bases across Australia. Here at the Broken Hill base, doctors, nurses, engineers and pilots work with a fleet of Beechcraft King aircraft and are on call 24 hours a day, 365 days a year.
The Broken Hill Outback Experience also houses an expansive gift shop, perfect to find that perfect memento of your visit.
Location
Accessibility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caption all entertainment (TVs, live shows, performances)
Caters for people who are blind or have vision loss
Caters for people who are deaf or have hearing loss
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have Braille and tactile signage on all information and paths of travel
Have a hearing loop
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have handrails on all your stairways
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have TVs with captioning option
Offer multiple options for booking - web, email, phone
Provide seating in common areas including reception area
Staff are trained in Auslan
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)