My Driver Transport
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Overview
My Driver Transport is a locally owned private transport and touring service based in Newcastle, NSW, specialising in accessible travel. They offer private hire across Newcastle, Lake Macquarie, the Hunter Valley and Port Stephens, with set prices for 2, 4, 6 or 8 hour bookings.
Their fleet includes wheelchair-accessible vans, and they can arrange more with advance notice. They also take larger groups, and child seats are free.
The friendly,…
My Driver Transport is a locally owned private transport and touring service based in Newcastle, NSW, specialising in accessible travel. They offer private hire across Newcastle, Lake Macquarie, the Hunter Valley and Port Stephens, with set prices for 2, 4, 6 or 8 hour bookings.
Their fleet includes wheelchair-accessible vans, and they can arrange more with advance notice. They also take larger groups, and child seats are free.
The friendly, patient local drivers can meet cruise passengers at the ship and take them on a shore day to the beaches, wineries or wildlife.
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Accessibility
Allows a person's carer free entry into participating venues and events
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with high support needs who travel with a support person
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)