The German Club

Ask all visitors if there are any specific needs to be met

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have grab rails in the bathroom

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Provide seating in common areas including reception area

Train your staff to respond to allergic reactions

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)