Lauren Jackson Sports Centre

Allows a person's carer free entry into participating venues and events

Actively welcomes people with access needs.

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have Braille and tactile signage on all information and paths of travel

Have a hearing loop

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have a wheelchair/scooter charging station (power point) in an accessible location

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an accessible public toilet which is unlocked

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Have grab rails in the bathroom

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have visual alerts for emergencies (Include flashing light)

Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)

Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)

Offer a range of contact methods for receiving complaints

Provide digital communication materials (hard copy information is also available on line)

Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)

Provide information in large print

Provide seating in common areas including reception area

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting