Junee Chocolate at the Big Banana

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability

Have Braille and tactile signage on all information and paths of travel

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Have handrails on all your stairways

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide information in large print

Train your staff in communicating with people with learning or behavioural challenges

Train your staff to respond to allergic reactions

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)