The Three Pots Cafe

Overview

Set within the Berry Cool Estate, they are an eclectic style cafe with both indoor and outdoor seating. Conservatory area and larger seating areas inside. All food is made in the house plus a…

Set within the Berry Cool Estate, they are an eclectic style cafe with both indoor and outdoor seating. Conservatory area and larger seating areas inside.

All food is made in the house plus a variety of daily prepared food, cakes and desserts. Breakfast, brunch, lunch and high teas, bookings essential for groups of six or more.

Lots of parking, space for caravans, minibuses, trailers and coaches (the latter needs to be booked). Function for special occasions for up to 40 people seating.

Welcome local groups for meetings, social events and crafting.

A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have a wheelchair/scooter charging station (power point) in an accessible location
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have grab rails in the bathroom
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide linen that is chemical and fragrance free (if requested)
Provide seating in common areas including reception area
Provide toiletries which are chemical and fragrance free (if requested)
Staff are trained in Auslan
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use organic (chemical and fragrance free) cleaning products
Use organic (chemical and fragrance free) deodorisers in public areas and rooms
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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