Flutterbies Cottage Cafe
Overview
Flutterbies Cottage Cafe is the award-winning drawcard of Tyalgum, a classic country village steeped in history and nestled within the picturesque foothills of Mount Warning in the Heart of the Caldera.
Set within the grounds of the lovingly restored Bakery and Butcher, Flutterbies is filled with the old-world charm of times gone by. Discover the delight of French linen, flowers and vintage crockery in the elegant Tea Room. Devonshire Teas and High Teas are served daily.
Relax in the Tuscan-style garden courtyard at the rear of the grounds for lunch with friends. Browse the beautiful artisan gift shops that pop up amongst the meandering pathways, take home a pastry or organic sourdough bread from their Bakehouse or sample single origin third wave coffee at Double or Nothing Coffee Alchymists - their in-house roasters.
There is so much to discover and enjoy, Flutterbies is truly the pot of gold at the end of the rainbow.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have grab rails in the bathroom
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide portable ramps
Provide seating in common areas including reception area
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
