Bago Maze and Wine

Overview

Bago is a third-generation family run farm that celebrates local wine, produce and family adventure. They are a short 30-minute drive into the hinterland from the coastal city of Port Macquarie. …

Bago is a third-generation family run farm that celebrates local wine, produce and family adventure. They are a short 30-minute drive into the hinterland from the coastal city of Port Macquarie.

They are a family friendly venue with plenty of room for the kids to run around while adults indulge with their wine and produce.

Their farm is set in a secluded valley surrounded by towering native eucalypt forest reserves and national parks. They are a working farm that specialises in alternative grape varieties to produce premium wine in their onsite winery.

Visitors can enjoy a wine tasting at their Cellar Door, browse local produce and lose themselves in their iconic hedge maze. With 2000 metres of pathways, it is one of the largest in the world.

A quiet space is available at the venue/ facility

Allows a person's carer free entry into participating venues and events

Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Ask all visitors if there are any specific needs to be met

Caters for people who are blind or have vision loss

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
Have a place to store medical equipment (eg oxygen)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have an appropriate area for toileting an assistance dog
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
Have grab rails in the bathroom
Have handrails on all your stairways
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide digital communication materials (hard copy information is also available on line)
Provide information in large print
Provide seating in common areas including reception area
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Train your staff in communicating with people who are deaf or have hearing loss
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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