Miss Lucy
Overview
Welcome to Miss Lucy Izakaya! Truly a place to eat, drink and talk.
Offering rebellious Japanese food at affordable prices washed down with signature botanical cocktails served in generous glasses or explore an intriguing wine list or local craft beers from the Black Duck Brewery.
Linger over shared plates of tasty food under the beautiful trees or lounge back in an artful interior. Miss Lucy does not offer fine dining. Or traditional service style, expect more tapas style.
Miss Lucy is a cute little cocktail bar loved and enjoyed by locals and international visitors.
Accessibility
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair/scooter charging station (power point) in an accessible location
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
