Sine Cera Rainforest Retreat
Sine Cera has been created as a sanctuary – a place to rejuvenate the spirit.
Sine Cera is located on 200 acres of spectacular rainforest gullies, pristine creeks and dramatic bushland ridges. It is home to the area’s most iconic flora and fauna, including rare and endangered species.
Sine Cera adjoins the World Heritage Border Ranges National Park with its ancient Gondwana forests, including the most extensive areas of subtropical rainforest in the world.
Over twenty-six years we have hosted school groups, family reunions, weddings, charities, business meetings, yoga and meditation groups, religious groups, bushwalkers, creative workshops, health retreats, personal development programs, conferences, carer support groups, child-adult transition programs and much more.
A visit to Sine Cera connects our visitors to some very ancient and important needs – the need to connect with the enormity and wonder of the natural environment and the need to connect with each other. It is through experiencing those connections and the friendships forged in such an environment that our guests are rejuvenated and group outcomes achieved.
No matter what the focus of your group, Sine Cera will add to the success of your endeavour. Minimum group booking size of 15 or more . Sine Cera does not cater for smaller groups or individual travellers.
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a handheld shower hose (should be at least 1500mm long)
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have accessible seating areas in theatrette
Have an accessible public toilet which is unlocked
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)