Sine Cera Rainforest Retreat

Overview

Sine Cera is a wellness retreat centre nestled in a pristine rainforest, where you can heal your mind, body, and soul, all while contributing to a greater cause. This eco-friendly retreat centre will…

Sine Cera is a wellness retreat centre nestled in a pristine rainforest, where you can heal your mind, body, and soul, all while contributing to a greater cause. This eco-friendly retreat centre will become your home while you disconnect from the chaos of modern life and allow yourself to forge deeper connections with yourself and others.

Sine Cera is located on 200 acres of spectacular rainforest gullies, pristine creeks and dramatic bushland ridges.

They are advocates of the healing properties within ourselves and of nature. A retreat centre immersed in a beautiful wilderness within reach of our region’s major towns, less than two hours from Byron Bay, Gold Coast and Brisbane.

Sine Cera is your home in nature. It’s a place of acceptance, where everyone is welcome, and where you can sincerely be yourself. The team has worked hard to build a peaceful, welcoming environment that ensures safety for everyone, both mentally and physically.

Australia is home to a wide array of breathtaking scenery, and Sine Cera captures this in its most natural form, giving visitors a unique opportunity to experience the unspoilt beauty of this ancient landscape. Sine Cera adjoins the World Heritage-listed Border Ranges National Park.

The site is home to iconic flora and fauna, with an estimated 660 species of plants and animals, including rare and endangered species.

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Ask all visitors if there are any specific needs to be met

Caters for people who use a wheelchair.

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Have a handheld shower hose (should be at least 1500mm long)

Have a shower curtain (no door)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have accessible seating areas in theatrette

Have an accessible public toilet which is unlocked

Have step free access to restaurant, lounge and bar

Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide seating in common areas including reception area

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)