The Wine House is your gateway to the Hunter Valley. You will unearth the best of the region by immersing yourself in a collection of leading, family-owned Hunter Valley winemakers including The…
The Wine House is your gateway to the Hunter Valley. You will unearth the best of the region by immersing yourself in a collection of leading, family-owned Hunter Valley winemakers including The Little Wine Co, Silkman, David Hook, Mercer, Keith Tulloch, Margan, Hart & Hunter, De Iuliis and many more.
They offer a series of tailored wine experiences including self-guided tastings, mystery wine flights and personalised tastings for those wishing to focus on individual styles and varieties. After your tasting unwind overlooking the lake with a glass of wine and a tasting plate.
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free access to restaurant, lounge and bar
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide seating in common areas including reception area
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
