In the heart of Australia’s oldest wine region, you’ll find one of its greatest stories. Spicers Guesthouse is a veritable shrine to the art of winemaking and wine appreciation, and from the moment you enter its hallowed halls, you’ll discover vintage hospitality, a full-bodied history, elegant service and notes of the whimsical.
Upon arrival, guests are gently embraced by the modern country farmhouse ambience: the sandstone walls and fireplace, soft luxurious furniture, sculptured gardens and pergolas spilling with vine leaves all create an atmosphere where a healthy obsession with indulgence is encouraged.
Generosity is redefined at éRemo restaurant, where modern, authentic Italian cuisine fills the plate and warms the hearts of every diner. With a genuine connection to the land and a menu informed by the season éRemo explores without boundary, and without fear.
The 45 thoughtfully appointed rooms and stand-alone four-bedroom cottage feature a natural palette of timber, stone and white wood, interwoven by rich ink tones and subtle accents inspired by the natural colours of the Hunter Valley.
Rooms are situated within three wings – Hunter, Valley and Garden – each with a guest lounge. Ground floor rooms open onto the terrace, whilst first floor rooms provide elevated views of the property and bushland.
A quiet space is available at the venue/ facility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)
Have a handheld shower hose (should be at least 1500mm long)
Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
Have a lever handle on bathroom door
Have a shower curtain (no door)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
Have a wheelchair accessible toilet / shower and change room
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Have grab rails in the bathroom
Have grabrails in shower recess (can be removable and height adjustable)
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have step free access to restaurant, lounge and bar
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have twin beds available on request
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide a choice of wheelchair accessible accommodation rooms (Guest may wish to know if you have a choice of wheelchair accessible rooms, such as single room / studio apartment / apartment / cottage / quality / views, etc. Wheelchairs require a 1600mm x 2200mm width area to turn around and require step free access.)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide grabrails provided adjacent to the toilet
Provide linen that is chemical and fragrance free (if requested)
Provide portable ramps
Provide seating in common areas including reception area
Provide valet parking
Use floors/coverings which are slip resistant, firm and smooth
Use non-slip tiles in the bathroom or slip resistant matting
Use organic (chemical and fragrance free) cleaning products
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)