The River Deck
Overview
Located at one of Albury’s most idyllic and picturesque locations, their award-winning restaurant hopes to offer you an unparalleled location on the banks of the famous Murray River whilst indulging your senses in modern Australian cuisine. Their menus are driven by the natural, native, and local ingredients that they source from incredible regional farmers and producers across Albury, Wodonga, and their surroundings.
After dining with them, they hope you can see the vibrant and creative food scene that their region has to offer.
The River Deck is situated within walking distance from central Albury, NSW. It's a recipient of Gold for Restaurant and Catering services in the NSW Regional Tourism Awards.
Open seven days a week for breakfast and lunch.
A short stroll from the Albury Botanical Gardens or Dean Street.
Bookings available online or by phone.
Accessibility
Actively welcomes people with access needs.
Adhere to The Food Authority requirements for allergy management in food preparation
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with allergies and intolerances.
Caters for people with high support needs who travel with a support person
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table
Have a place to store medical equipment (eg oxygen)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible toilet / shower and change room
Have a wheelchair/scooter charging station (power point) in an accessible location
Have an accessible public toilet which is unlocked
Have grab rails in the bathroom
Have step free access to restaurant, lounge and bar
Have step free access to the conference or function room
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Train your staff to respond to allergic reactions
Use floors/coverings which are slip resistant, firm and smooth
Use Plain English / easy read signage and information (includes menus and emergency information)
Website meets WCAG 2.0 accessibility standards
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
