Glass Cafe and Bistro Mittagong


Glass at the Highlands Golf Club is not just a restaurant; it's a sensational food, wine, and country destination boasting fabulous views over the golf course. Guests can savour regional cold…

Glass at the Highlands Golf Club is not just a restaurant; it's a sensational food, wine, and country destination boasting fabulous views over the golf course.

Guests can savour regional cold-climate wines, locally crafted beers and spirits, paddock-to-plate cuisine featuring local produce, and fresh Australian seafood—all in an award-winning setting that exudes a sense of calm and tranquility.

Whether you're a local looking for a special dining experience or a visitor seeking the essence of Mittagong's culinary scene, Glass offers exceptional food paired with warm hospitality. The venue's serene ambience and picturesque surroundings make it the perfect setting for any occasion, from intimate dinners to large gatherings and private events.

With its expanded space within the Highlands Golf Club, Glass can accommodate a wide range of functions, ensuring that every guest enjoys a memorable and delightful experience. Additionally, their offsite catering service extends their culinary offerings beyond the restaurant, bringing their renowned dishes to events and celebrations throughout the region.

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Adhere to The Food Authority requirements for allergy management in food preparation

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Ask all visitors if there are any specific needs to be met

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Caters for people with high support needs who travel with a support person

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

Employ people with disability

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an accessible public toilet which is unlocked

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have grab rails in the bathroom

Have step free access to restaurant, lounge and bar

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)

Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide seating in common areas including reception area

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Train your staff to respond to allergic reactions

Use floors/coverings which are slip resistant, firm and smooth

Use non-slip tiles in the bathroom or slip resistant matting

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

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