Strand- und Dünentour mit Sandboarding (1,5 Stunden)

Actively welcomes people with access needs.

Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Menschen mit Hörbehinderung oder Taubheitsgefühl.

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have visual alerts for emergencies (Include flashing light)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide digital communication materials (hard copy information is also available on line)

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people who are deaf or have hearing loss

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)