Smash Therapy PMQ

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Website meets WCAG 2.0 accessibility standards

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)