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Actively welcomes people with access needs.

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Rollstuhlfahrer.

Geeignet für Personen, die zwar einige Stufen steigen können, aber von Haltegriffen profitieren würden. (Dies schließt Personen ein, die Gehhilfen und Mobilitätshilfen benutzen.)

Have Braille and tactile signage on all information and paths of travel

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an accessible public toilet which is unlocked

Have an appropriate area for toileting an assistance dog

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Have grab rails in the bathroom

Have step free access to restaurant, lounge and bar

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide digital communication materials (hard copy information is also available on line)

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use floors/coverings which are slip resistant, firm and smooth

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)