Rosebourne Gardens-Motel

Ask all visitors if there are any specific needs to be met

Caption all entertainment (TVs, live shows, performances)

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Menschen mit Hörbehinderung oder Taubheitsgefühl.

Caters for people with allergies and intolerances.

Geeignet für Menschen mit hohem Unterstützungsbedarf, die mit einer Begleitperson reisen.

Employ people with disability

Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table

Have a place to store medical equipment (eg oxygen)

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have an appropriate area for toileting an assistance dog

Have rooms which are interconnecting

Have TVs with captioning option

Have twin beds available on request

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

Provide digital communication materials (hard copy information is also available on line)

Provide information in large print

Train staff to use a DeafBlind Communicator (a portable device consisting of a DB-Phone and DB-Braille with QWERTY or Perkins keyboard)

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Website meets WCAG 2.0 accessibility standards