Wolfgang in den Sternen

A quiet space is available at the venue/ facility

Ermöglicht der Betreuungsperson einer Person freien Eintritt zu teilnehmenden Veranstaltungsorten und Events.

Actively welcomes people with access needs.

Geeignet für blinde oder sehbehinderte Menschen

Geeignet für Menschen mit Hörbehinderung oder Taubheitsgefühl.

Geeignet für Rollstuhlfahrer.

Geeignet für Personen, die zwar einige Stufen steigen können, aber von Haltegriffen profitieren würden. (Dies schließt Personen ein, die Gehhilfen und Mobilitätshilfen benutzen.)

Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm)

Have a hearing loop

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Have accessible seating areas in theatrette

Have an accessible public toilet which is unlocked

Have an appropriate area for toileting an assistance dog

Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)

Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)

Have grab rails in the bathroom

Have step free access to the conference or function room

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have visual alerts for emergencies (Include flashing light)

Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)

Offer a range of contact methods for receiving complaints

Offer multiple options for booking - web, email, phone

Informationen in Großdruck bereitstellen

Provide seating in common areas including reception area

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)