Dungog Shire Visitor Information Centre
Overview
Dungog Visitor Information Centre is located in the historic township of Dungog, NSW, at the corner of Dowling and Brown Streets, not far from the railway station. This accredited visitor information centre welcomes families and city-siders with expert guidance tailored to exploring this unique part of the Hunter Valley region. It is an essential hub for discovering nearby natural wonders, local history and authentic rural experiences.
This centre offers personalised itinerary planning, region-wide maps and brochures, help with bookings for accommodation or activities, and sells charming souvenirs. Staff will provide you with all the information you could possibly need on what to do, where to go and the many highlights you will want to indulge in while experiencing this magnificent region, like great rainforest walks, waterfalls, historic villages and where to get the best beautiful views of the surrounding rural and forest landscapes.
The warm and engaging service provided by friendly local staff and volunteers starts with conversations often revealing hidden trails, historic highlights and insider tips—guests frequently remark on how encounters with staff shaped their visit decisions. The centre delivers trustworthy information and seamless connections to local providers across heritage villages, national parks, markets, cultural experiences, entertainment and dining venues, and can transform a drive into a rich, memorable country escape—explore more and plan ahead today.
Accessibility
Actively welcomes people with access needs.
Ask all visitors if there are any specific needs to be met
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Employ people with disability
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Offer a range of contact methods for receiving complaints
Provide seating in common areas including reception area
Train your staff in communicating with people with learning or behavioural challenges
Train your staff in disability awareness
Use floors/coverings which are slip resistant, firm and smooth
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)