Kiama Visitor Information Centre
Overview
The Kiama Visitor Information Centre, open daily except for Christmas Day, is staffed by a friendly team dedicated to offering a local perspective and tailored assistance to ensure visitors make the most out of their stay in the Kiama area.
Visitors are encouraged to drop by for insider tips, peruse arts and crafts, pick up free maps and brochures, and browse souvenirs and gifts. The centre also provides a complimentary accommodation booking service, along with sales for attraction and event tickets.
As a fully accredited centre, the Kiama Visitor Information Centre offers comprehensive information spanning from Minnamurra in the north to Jamberoo in the west and Gerroa in the south. Their expertise extends to planning trips throughout the broader south coast region and beyond.
Accessibility
Actively welcomes people with access needs.
Caters for people who use a wheelchair.
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have an accessible public toilet which is unlocked
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Offer a range of contact methods for receiving complaints
Offer multiple options for booking - web, email, phone
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide seating in common areas including reception area
Use Plain English / easy read signage and information (includes menus and emergency information)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)