Silent Hands Bakery Cafe

Caters for people who are deaf or have hearing loss

Caters for people who use a wheelchair.

Employ people with disability

Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Have TVs with captioning option

Have visual alerts for emergencies (Include flashing light)

Offer multiple options for booking - web, email, phone

Staff are trained in Auslan

Train your staff in communicating with people who are deaf or have hearing loss

Train your staff in disability awareness

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)