Luna Wine Store

A quiet space is available at the venue/ facility

Actively welcomes people with access needs.

Caters for people who are blind or have vision loss

Caters for people who use a wheelchair.

Caters for people with allergies and intolerances.

Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)

Have a wheelchair accessible toilet / shower and change room

Have an appropriate area for toileting an assistance dog

Have step free access to restaurant, lounge and bar

Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Train your staff in communicating with people with learning or behavioural challenges

Train your staff in disability awareness

Train your staff to respond to allergic reactions

Use Plain English / easy read signage and information (includes menus and emergency information)

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)